Kaebel Leisure: An Update on Capabilities & Ownership

Kaebel Leisure joined the Moduplay Group mid-2021 and we get occasional questions regarding the impacts to our service and autonomy, so we’d like to provide an update.

The Moduplay Group team are very respectful of both Kaebel Leisure’s team and our customers. Since 2021 they have understood we need to maintain what has made Kaebel Leisure so successful and allowed us to serve such a large number of customers as a partner in their projects.

How do we do this?

• Operational Autonomy
  Kaebel Leisure and Moduplay operate separate operational teams. (Only the frontline Customer Service teams overlap to make sure your calls and emails are answered). 
• Confidentiality
  Your projects with Kaebel remain confidential. We maintain our own information systems and do not share clients information with the Group.
• Limited reporting
  We provide only high-level financial and business reports to the Group, excluding specifics about projects.

What are the benefits of our partnership?

• Investment in capacity
  We’ve expanded our design team, invested in infrastructure, machinery, and streamlined processes for faster turnaround.
• Rope specialists
  Our dedication to top-tier rope-based play remains unwavering.
• Agile
  We’ll keep supporting you with your projects, including bespoke products.
• Innovation and new products
  We’ve accelerated product development to introduce more equipment that elevates play experiences and ultimately helps you build your business.  
• Management Support
  We’ve increased investment in training to enhance our capabilities and ensure long-term reliability.

We’re enthusiastic about the opportunities the partnership presents for Kaebel Leisure and our customers, and we’re confident that Kaebel Leisure will become a better partner to work with as the years roll by.

Your support is invaluable to us and we’re committed to maintaining our role as your trusted, innovative supplier of rope-based play products.

Thank you and please reach out to me directly if you have any questions.

Regards,

Kyle Middleton